We take customer service seriously.

Read what our customers have to say.

Just a note to tell you how much I appreciated the service from Joanne, (at Couch Potato), when I brought my sister, Suzanne in to choose a new sofa. Suzanne has special needs and Joanne was sensitive and helpful in finding a sofa that would work for her. She also guided Suzanne in her choice of fabric, with really helpful suggestions. She made what I had anticipated might be a stressful experience into a very enjoyable time. Suzanne is looking forward to getting her new sofa. It is a pleasure to get such great service. Many thanks Joanne.

~ Carolyn Morrison ( no, not any relation to Joanne!)

“I tell everyone I know that Couch Potato is the best place to go for a sofa.”

~ Dan Kristenson, North Vancouver

“The staff at Couch Potato were so helpful when I was making a choice for my new sofa and love seat. The furniture arrived right on time and I could not be happier with the quality and the service. It was a wonderful experience.”

~ Patty Yager, North Vancouver

“Hi, Just writing to give kudos to Couch Potato for excellent customer service. When a spring broke on our hide-a-bed, which was well past warranty, Joanne tracked one down immediately.”

~ Robb, North Vancouver